ALL OVER FLORAL MIDI DRESS WITH ASYMMETRIC HEM

UK

2-3 working days delivery via TNT. Free delivery applicable to orders of 5 cartons or more, or where the order value is over £400 (whichever qualifies first).

EU

5-7 working days delivery via UPS or FedEx. Prices vary according to delivery zones. See delivery page for more information.

Delivery Information

Once your payment has been successfully received, we will email you with confirmation of your order. Your items will then be dispatched from our warehouse within the next 2 working days, subject to processing delays. Your tracking number will be sent to you by email as soon as your order leaves our warehouse.

Your shipping cost and VAT will be automatically calculated at the checkout.

UK: 2-3 Working Days Delivery

If you order to a UK address, your order will be sent out within 2 working days via TNT. We will make every effort to get it to you quickly, however, we are unable to guarantee a specific delivery date for your order. Please note that our warehouse is normally only open Monday-Friday, so if you order over the weekend, your order will be dispatched the following week.

Please also be aware that UK bank holidays may delay your order.

Shipping is free either for orders where the quantity of cartons purchased is five or above, or where the subtotal (excluding VAT) is £400 or more. For orders containing less than five cartons, a flat rate of £2.50 per carton (excluding VAT) will be charged. For example, if you order three cartons, the shipping cost will be £7.50 (excluding VAT).

EU: 5-7 Working Days Delivery

If you order to an EU address, your order will be sent out within 2-3 working days via UPS. We will make every effort to get it to you quickly, however, we are unable to guarantee a specific delivery date for your order. Please note that our warehouse is normally only open Monday-Friday, so if you order over the weekend, your order will be dispatched the following week.

Please be aware that UK bank holidays may delay your order. Customs delays are also possible.

Due to Brexit, there may be additional import duty charges for you to pay when the goods reach your country. The courier will be unable to release your order until all outstanding fees are paid on it. If these fees are not paid, your order will be returned to us and a refund will be issued.

We process and deliver orders using the DAP (Delivery at Place) 2020 Incoterms and require an EORI number before being able to dispatch any goods.

Shipping is based on the country that the goods are to being delivered to. Each EU country comes under one of the four below zones.

Please note that we are unable to deliver web orders to addresses in Spain, Iceland or Serbia, however, a member of our worldwide sales team will be in touch if you fill in our registration form.

Returns Information

If you need to return your order you must contact our customer service team within 14 days of receiving the goods, supplying this form, before sending your item back. You can contact us by:
- phone: (+44) 0161 831 3700
- email: sales@wsuk.com
- website contact form
Please include your name, order number and reasoning so that we can assist further.

Please provide photographic evidence if the goods are faulty. Once notified, we will then email you an acceptance confirmation email (assuming the goods meet our returns criteria), which will include instructions on how to complete your return and address label. Please note all UK returns must be received back to us within 7 days of a returns acceptance. All international orders must be received back within 10 days of a returns acceptance. If you have received the incorrect stock or ratio of stock, we require the whole carton/s to be returned to us so we can then send out the correct carton/s to you.

We recommend sending the goods using an insured and traceable delivery service providing signed proof of delivery. You are liable for the cost of returning the goods unless it is agreed otherwise at our discretion. We reserve the right to charge a handling fee for returned items of up to 20%. Once we have received your returned items we will issue a refund via your original payment method. We will process your return within 14 days of receiving it back in our warehouse. Please be aware that refunds can take up to 7 working days to show back in your account depending on who you bank with.

Please ensure your returned box is marked clearly with your order number. All items should be returned in their original condition/packaging and the outer box clearly marked with your order number. You are responsible for the goods until they are received at our warehouse and we will not be liable for any loss or damage incurred whilst returns are in transit or for the return postage costs.

Returns Information

If you need to return your order you must contact our customer service team within 14 days of receiving the goods, supplying this form, before sending your item back. You can contact us by:
- phone: (+44) 0161 831 3700
- email: sales@wsuk.com
- website contact form
Please include your name, order number and reasoning so that we can assist further.

Please provide photographic evidence if the goods are faulty. Once notified, we will then email you an acceptance confirmation email (assuming the goods meet our returns criteria), which will include instructions on how to complete your return and address label. Please note all UK returns must be received back to us within 7 days of a returns acceptance. All international orders must be received back within 10 days of a returns acceptance. If you have received the incorrect stock or ratio of stock, we require the whole carton/s to be returned to us so we can then send out the correct carton/s to you.

We recommend sending the goods using an insured and traceable delivery service providing signed proof of delivery. You are liable for the cost of returning the goods unless it is agreed otherwise at our discretion. We reserve the right to charge a handling fee for returned items of up to 20%. Once we have received your returned items we will issue a refund via your original payment method. We will process your return within 14 days of receiving it back in our warehouse. Please be aware that refunds can take up to 7 working days to show back in your account depending on who you bank with.

Please ensure your returned box is marked clearly with your order number. All items should be returned in their original condition/packaging and the outer box clearly marked with your order number. You are responsible for the goods until they are received at our warehouse and we will not be liable for any loss or damage incurred whilst returns are in transit or for the return postage costs.