First time customers will need to go through the registration process before being able to order online. Once your account has been validated and activated, you will be able to:
• View trade prices
• Checkout faster
• Access your order history
• Save multiple shipping addresses
• Save items to your Wish List
Please note that account validation can take up to three working days to complete, although we aim to get back to you within one working day.
Registered users can log in using their email address and password. Once you have logged in, simply add your selected items to the shopping cart. After you have reviewed your items in the cart, you can then proceed to checkout using our secure server.
There is no minimum order value. All items are sold in cartons, with each carton containing a full size ratio. Ratios and carton sizes are available to view on individual product pages.
We currently only ship web orders to locations within the mainland UK. If you are based outside of the UK and would like to place an order over the phone, please call our sales agents on: +44 (0)161 831 3700 (Mon - Fri 9:30am - 6pm GMT).
Delivery charges will be automatically calculated at the checkout. Shipping is free either for orders where the quantity of cartons purchased is five or above, or where the subtotal (excluding VAT) is £400 or more. For orders containing less than five cartons, a flat rate of £2.50 per carton (excluding VAT) will be charged. For example, if you order three cartons, the shipping cost will be £7.50 (excluding VAT).
Please contact our customer service team using the contact form if you require assistance.
Alternatively, you can call us on: +44 (0)161 831 3700 (Mon - Fri 9:30am - 6pm GMT).